:: ORDERING QUESTIONS
Do I need an account to order?
Is my transaction secure?
Additionally, our website is scanned several times daily for Malware. This ensures your safety during browsing our website and you will never get infected with a virus or Malware from our website or our downloadable products.
How do I download my files?
When I am going to receive my files?
Please note if you order with PayPal eCheck there is going to be a delay in receiving your files till the eCheck clears. Because eChecks clear in about 3-5 business days, we recommend that you do not use this option if you need the files urgently.
What is the return and refund policy?
:: GENERAL QUESTIONS
What is clip art?
What is a .png format? Why don’t you offer jpegs?
Do I need special programs to open .png images?
What size are these images?
What are Photoshop brushes? Why do you include them in the package?
Can I change the color of your clip art?
How to purchase the Extended License?
1. select the type of files you like to purchase – clip art or vector file. Add to Cart.
2. Select Extended License and add to cart too.
Please note the files are not included in the Extended License purchase. You have to purchase them in addition to the license.
Does the price of the Extended License include clip art or vector files?
Can I resell your images?
Can I use your images to create and sell art prints and iPhone covers?
:: CUSTOM WORK
Do you do custom work?
Please visit this page for more information.
We always welcome suggestions and new clip art ideas. If you don’t need the graphics urgently and you don’t require an exclusive license, you can send us clip art suggestions.
Why is the custom work more expensive than the pre-made clip art?
:: COUPONS AND DISCOUNTS
How can I get a discount on my order?
1. Add 4 clip art items to your cart and pay for only 3! Please note the offer is not valid for vectors, calendars and calendar templates. The cart should only contain 4 clip art sets for the discount to work.
2. Add 3 vectors to your cart and get 20% off your order. The cart should only contain 3 vector files for the discount to work.
3. Write a review on items that you ordered. Each time you write a review you get a 10% discount coupon (items from one order count as one review). The coupon will be sent to your email.
4. Sign Up for our Link Share program! Put one of our beautiful buttons on your blog. All sales that are generated from this link will earn you 30% commission. For example on order of $100 on a referred customer, you will receive a $30 store credit! And there are even more rewards and specials for Link Share participants.
5. Sign up for our newsletter and receive coupons, news about sales and giveaways.
:: SELLING ON THE INK NEST
I am an artist and I would like to sell graphics in your shop
What are your fees?
What can I sell on The Ink Nest?
- vector files
- Pdf designs for print like calendars
- Photoshop brushes
Please note all work have to first meet our standards. We will send you a detailed instructions how to format and package your work.